Terms and Conditions
Last updated: August 2026
These Terms and Conditions govern the use of hairport.pt, owned by HAIRPORT, LDA., the company responsible for the WIP-Hairport brand.
By browsing this website, you acknowledge and accept these Terms and Conditions. If you do not agree with them, you should stop using the website.
1. Company details
The website is managed by:
HAIRPORT, LDA.
Rua da Bica Duarte Belo, n.º 47/49
1200-054 Lisbon, Portugal
Company tax identification number (NIPC): 507730097
Telephone: +351 213 461 486 (Portuguese landline rates apply)
Email: cut@hairport.pt
Website: hairport.pt
2. Purpose of the website
The WIP-Hairport website presents the brand, its history, team, salon, services, approach to work, commitment to responsible practices and contact details.
The information on the website is provided for general information and does not replace an in-person consultation or direct contact with the team.
3. Services presented
WIP-Hairport provides hairdressing and hairstyling services, including:
- Haircuts
- Colouring
- Highlights and bleaching
- Styling
- Changes of look
- Personal consultations
- Hair treatments, where applicable
Certain services may depend on a prior assessment, appointment availability, the condition of your hair, the time required and professional recommendations.
4. Appointments and enquiries
The website may provide forms or contact buttons for requests for information, consultations or appointments.
Submitting a form does not automatically confirm an appointment. An appointment is only confirmed after direct contact from the WIP-Hairport team and confirmation of availability.
You agree to provide accurate and up-to-date information in contact forms.
5. Technical assessment
Some services, particularly colouring, highlights, bleaching or changes of look, may require a prior technical assessment.
WIP-Hairport reserves the right to recommend alternatives, adjust expectations or decline a service if it considers that the service could compromise the health, integrity or appearance of your hair.
6. Sensitivity tests
Where applicable, certain colouring services may require a sensitivity test or another preliminary procedure recommended by the team.
These tests are intended to enhance client safety and help prevent unwanted reactions.
7. Cancellations and appointment changes
If you are unable to attend an appointment, please inform WIP-Hairport as far in advance as possible.
Timely cancellations or changes allow us to reorganise the schedule and offer the appointment to other clients.
WIP-Hairport may set specific cancellation, deposit or rescheduling conditions, which will be communicated when the appointment is made, where applicable.
8. Prices and quotations
Service prices may vary according to the work involved, hair length, technique required, time needed, products used and professional assessment.
Information on the website does not constitute a final quotation unless expressly stated otherwise.
Where necessary, the final price will be communicated following an assessment or direct contact with the team.
9. Website content
The text, images, photographs, videos, graphic elements, visual identity and other content on the website belong to WIP-Hairport or are used with permission.
Copying, reproducing, altering, distributing or using website content without prior written permission is prohibited.
10. Photographs and images
Images on the website may show actual work, the premises, team, salon atmosphere, visual archives or corporate content.
Some images may be used for illustrative or editorial purposes. They do not guarantee that every result can be reproduced on any hair, as each case requires an individual assessment.
11. External links
The website may contain links to external platforms, including social networks, maps, booking tools, the complaints book or other digital services.
WIP-Hairport is not responsible for the content, operation, privacy policies or practices of third-party websites.
12. Appropriate use of the website
You agree to use the website responsibly, lawfully and respectfully, and not to take any action that could compromise its security, availability or operation.
Unauthorised access attempts, misuse of forms and the submission of offensive, false, abusive or unlawful content are prohibited.
13. Limitation of liability
WIP-Hairport aims to keep website information accurate, up to date and accessible.
However, it does not guarantee that the website will always be free of errors, interruptions, technical faults or temporary unavailability.
WIP-Hairport is not responsible for damage arising from improper use of the website or decisions based solely on information provided online without professional contact or assessment.
14. Complaints
For complaints, questions or requests for clarification, contact WIP-Hairport:
Email: cut@hairport.pt
Telephone: +351 213 461 486 (Portuguese landline rates apply)
Address: Rua da Bica Duarte Belo, n.º 47/49, 1200-054 Lisbon, Portugal
Where applicable, the Portuguese Complaints Book (Livro de Reclamações) may also be used in accordance with current legislation.
15. Data protection
Use of the website is also subject to WIP-Hairport’s Privacy Policy and Cookie Policy, available on the website.
16. Changes to these Terms and Conditions
WIP-Hairport may update these Terms and Conditions whenever necessary, including following changes to services, website features or applicable legal requirements.
The updated version takes effect when published on the website.
17. Applicable law
These Terms and Conditions are governed by Portuguese law.
In the event of a dispute, the competent legal procedures in Portugal shall apply, without prejudice to the rights afforded to consumers by law.
