Privacy Policy

Last updated: August 2026

This Privacy Policy explains how HAIRPORT, LDA., the company responsible for the WIP-Hairport brand, collects, uses, retains and protects the personal data of people who visit hairport.pt or contact us through the channels provided.

WIP-Hairport values privacy, security and transparency in the processing of personal data and complies with the General Data Protection Regulation (GDPR) and other applicable data protection legislation.

1. Data controller

The controller responsible for processing personal data is:

HAIRPORT, LDA.
Rua da Bica Duarte Belo, n.º 47/49
1200-054 Lisbon, Portugal
Company tax identification number (NIPC): 507730097
Telephone: +351 213 461 486 (Portuguese landline rates apply)
Email: cut@hairport.pt
Website: hairport.pt

2. Personal data collected

WIP-Hairport may collect personal data when you complete a website form, request information or an appointment, or contact us by email, telephone or other digital channels.

The data collected may include:

• Name
• Email address
• Telephone number
• Message submitted through a form
• Service requested
• Information you provide voluntarily
• Technical browsing data, where applicable, through cookies or analytics tools

WIP-Hairport only collects the data needed to respond to requests, manage enquiries, provide information about services and improve the website browsing experience.

3. Purposes of processing

Personal data is processed for the following purposes:

• Responding to enquiries and requests for information
• Managing appointment or consultation requests
• Providing information about WIP-Hairport services
• Improving the website browsing experience
• Complying with applicable legal obligations
• Sharing information about the brand’s activities where consent or another appropriate legal basis exists

Personal data will not be used for purposes incompatible with those for which it was collected.

4. Legal basis for processing

The processing of personal data may be based on:

• Your consent
• Taking steps at your request before entering into a contract
• Compliance with legal obligations
• WIP-Hairport’s legitimate interest in responding to requests, improving its services and maintaining website security

Where processing is based on consent, you may withdraw that consent at any time.

5. Data retention

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.

Data submitted through contact forms or appointment requests may be retained for as long as necessary to manage communications, follow up the request and maintain the history of the customer relationship.

When data is no longer needed, it will be securely deleted or anonymised.

6. Sharing data with third parties

WIP-Hairport does not sell, rent or transfer personal data to third parties for commercial purposes.

Data may be processed by technical service providers, including website hosting, IT maintenance, form tools, statistical analysis and digital services required for the website to operate.

In these cases, only strictly necessary data will be shared, ensuring that providers comply with confidentiality, security and data protection obligations.

7. Data security

WIP-Hairport adopts appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or improper destruction.

Despite these measures, no digital system is entirely free from risk. We therefore recommend that users avoid sending sensitive information through forms or unprotected channels.

8. Your data protection rights

Under applicable legislation, you may exercise the following rights:

• Access to your personal data
• Rectification of inaccurate or incomplete data
• Erasure, where applicable
• Restriction of processing
• Objection to processing
• Data portability
• Withdrawal of consent where processing is based on consent

The Portuguese Data Protection Authority (CNPD) identifies these as the rights of data subjects, including access, rectification, erasure, objection and other rights provided for by the GDPR.

To exercise any of these rights, contact WIP-Hairport at cut@hairport.pt or on +351 213 461 486 (Portuguese landline rates apply).

9. Complaints to the supervisory authority

If you believe your personal data is not being processed in accordance with applicable legislation, you have the right to lodge a complaint with the Comissão Nacional de Proteção de Dados (CNPD). The gov.pt portal confirms that any data subject may submit a complaint to the CNPD concerning personal data protection.

10. Changes to this Privacy Policy

WIP-Hairport may update this Privacy Policy whenever necessary, including following changes to services, website tools or applicable legal requirements.

We recommend checking this page periodically.